Q Where did I get a Virus/Spyware From?
A A Virus/Spyware can come from many place a website you may have visited a file you downloaded or even a email you opened its very important to get rid of the Virus/Spyware ASAP! As some Virus/Spyware steal information from your computer like bank details and you don’t want that they also damage data,photo,music on your hard drive

Q Why should I password protect my wireless network?
A Its very important to password protect you wireless network for many reason 1 being anyone who lives’ near you can use your internet connection to surf the web for free and you pay for it and also hackers can login into your router and see what websites you are visiting and steal information

Q My Hard Drive has stopped working and I never backed up some files I need can you recover them?
A This depends on how damaged the hard drive is we will try our best to recover any data loss but we cannot guarantee this please do note we will try and recover data loss Unfortunatly we cannot offer the no fix no fee rate too as this can often be a time consuming process and if we are unable to recover any data

Q Can i Delivery my item to you?
A Unfortunately we only offer a shipping services you send us your broken item to us and we send them back fixed or repaired the is still a no fix no fee and will contact you before any work goes ahead. if you wish to use the services please contact us before sending anything to us so we can give you a reference number

Q I can’t get you on the phone no one picks it up?
A If you can’t get though just email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it or leave a message


Q You say no fix no fee! Where’s the catch?
A There no catch if we can’t fix it we don’t charge you, however we will charge you if we find the problem and you choose not for the work to go ahead the no fix no fee does not apply to virus/spyware problems and data recovery and Xbox 360 repairs